Shipping policy

Processing Time

• All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification with tracking information once your oder has shipped.

Shipping Rates & Delivery Times

We currently ship with the U.S. only. Shipping costs and stimated delivery times are calculated at checout and may vary based on your location and order weight.

• Standard Shipping: 3-7 business days
• Expedited Shipping (if available): 1-3 business days

Note: Shipping times do not include processing time.

Tracking Information

Once your order has shipped, you'll receive a shipping confirmation email with a tracking number and a link to track your package. Tracking updates may take up to 24-48 hours to appear after shipment.

If you haven't received tracking info within 5 business days after placing your order, please contact us at info@distincivenulook.com.

Shipping Address Accuracy

Please double-check your shipping information before placing your order. We are not responsible for packages sent to incorrectly provided addresses.